Effective on: (05/29/2012)
Genesis Advanced BioScience, Inc. is committed to your privacy. We disclose our information practices below and we agree to notify you of:
- What personally identifiable information of yours or third party personally identification is collected from you through genesisab.wpengine.com.
- The organization collecting the information.
- How the information is used.
- With whom the information may be shared.
- What choices are available to you regarding collection, use and distribution of the information.
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Genesis Advanced BioScience control.
- How you can correct any inaccuracies in the information.
If you have questions or concerns regarding these statements, you should contact Customer Support by email.
At genesisab.wpengine.com we protect your privacy as if it were our own. We use the information you provide to us for FIVE purposes only: to process your order(s), to reply to your questions, provide our newsletter via email, to facilitate a transaction you chose to enter into with our third party partner(s) and to incorporate your feedback into improvements to our Web site. We will not give, sell, or rent your personal information, including email address, or specific account activity to anyone for any reason without your prior consent except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Genesis Advanced BioScience, Inc. uses Secured Sockets Layer (SSL) technology to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology encrypts and scrambles your personal data (including your name, delivery and e-mail addresses and credit card number) before it is sent to us, making it virtually impossible for anyone other than Genesis Advanced BioScience, Inc. to read it. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Unless specifically authorized by you, no outside party is able to access or receive any of your personal customer information.
Optional Phone Ordering.
If you are still skeptical about placing your order online, you may place your order over the phone at 855-770-6656 during customer service hours: Monday through Thursday from 9am-4pm PACIFIC TIME; Friday from 9am-4pm PACIFIC TIME.
Information We Collect.
In designing our website, we started with the simple belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services to you, our customer.
When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information, including your email address.
Our Web site uses cookies to store information between users’ visits to our site and for the duration of the visit, also known as a session. Cookies are a mechanism to remember information about a visitor when he or she navigates from one Web page to another. Our Web site uses cookies to hold users’ unique session identifiers, allowing our Web server to serve correct information back to the user. Such information includes the user’s shopping cart items, or whether he or she is logged in when requesting to view or modify personal information, including your email address, which may have been stored in our database in the past. Our Web site cookies do not hold any personal identifiable information. Disabling or rejecting cookies will prevent users from adding items to the cart and checking out; however, standard browsing on our Web site does not require cookies.
When you subscribe to our newsletters, genesisab.wpengine.com, Inc. asks you for contact information (your name and email address). When you sign up for our newsletters we use your name and email address to send you our health newsletters and to inform you of sales and special offers. When you submit a product review on our website, you are required to log into your customer account. Your comments, first name, city, and state will be displayed. However, no information that would allow others to contact you will be disclosed by genesisab.wpengine.com. Your information will be used for no other purpose than to allow you to submit product reviews.
The information collected (friend’s name and email address) is used to send a one time only email to the friend letting them know about the product that the user recommends.
